Full Business Support

Flexible & Budget Friendly

UK Based Remote Assistants

Free Trial Available

Telephone Answering

Enjoy a flexible, low cost and uncomplicated telephone answering service, or add this on in addition to a monthly support plan to include admin services.

  • A dedicated assistant to answer your calls

  • Option to have up to 2 additional assistants available to answer your calls in the absence of your dedicated assistant

  • No contract, cancel anytime

  • One price

Your LTVA PA is *always on standby to handle your calls with the utmost professionalism and expertise. We recognise the invaluable nature of each call to your business, and that's why our PA is not just experienced, but also deeply invested in understanding your unique business needs. Just as you would orient a new member of your team, you can provide them with insights into your business and personal work preferences. Our PA will manage your calls precisely according to your specifications, ensuring every customer interaction leaves a lasting, positive impression. Whether it's directing calls to your current location or meticulously taking messages, they are committed to elevating your customer communication experience.

We are not a 24/7 telephone answering service however, we will work to match you with a PA who can be available at the times you need

One-Stop Telephone Answering Service

£28.00 per month

Includes up to 500 minutes call-back on UK mobile and landline numbers

Call barring & queuing included

£100 retainer to cover 2 hours time which can last until it runs out not matter how long that takes

Additional calls charged at 7p per minute (UK only)

You can top up your account with £5, £10, £20, £50, £75, £100, £250 or £500 payments as and when you need to

Add on to your PA support plan

Already have a PA helping you with one of our monthly support plans? You can simply add on the monthly £28 telephone answering service WITHOUT needing to add a retainer for hours as these will be covered in your monthly support plan.

Set-Up Fee

We like to be transparent at L.T. VA Services. Although there is no set-up fee for monthly support plans, we do charge a one off £15 set up fee to get your phone service connected. No additional costs.

professional minute taking service

Who Uses Our Telephone Answering Service?

We provide our telephone answering support to all sorts of business owners, but here's a list of some of the clients we serve:

  • Therapists

  • Trades people

  • Print companies

  • Sole traders

  • Business coaches

  • Magazine printers

With L.T. VA Services, you can choose telephone answering as a standalone support plan, or alongside a monthly subscription support plan for PA assistance, supporting you with admin, tech, HR and marketing. Here are the additional services we offer.

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Pay As You Go

Our pay as you go option allows you to pick as many hours you need, without having to pay for a monthly subscription. Working with a virtual assistant using pay as you go hours is ideal if you need ad hoc business support, are on a budget, or need less hours than our basic support plan of 5 hours per month. At £50 per hour, pay as you go business support is a cost effective solution so that you can achieve more at a time and budget to suit you and your business needs. If you run out of time, simply top up! Any unused time remains on your account until used.

How It Works

You can either click on the button in the menu to book a call to discuss your requirements first, or go ahead and purchase your pay as you go hours. Once you do that, we'll contact you to find out more about the support you need, and then match you with a VA with the right skills. They can get started within 24-48 hours.

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Monthly Support from 5 Hours Per month

We provide UK-based virtual assistants , each one skilled in areas such as tech, back off support, project management, HR, admin, customer service and professional minute-taking. We provide business support and business operations to entrepreneurs , business coaches, property developers, sole traders, and medium to large sized enterprises.

How It Works

You can choose 5, 10, 15, 20 hours per month or more on a variety of support plans suitable for your needs. Starting from £150 per month our virtual assistant support plans are designed to be flexible, affordable and most importantly, easy for you to control. There are no contracts, and you can pause, downgrade, upgrade and cancel you plan at any time.

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One-Off Support

Our experience as a virtual assistant agency means we've gained a pretty good insight into some of the most common problems business owners face, and need help with, without having to subscribe to a monthly support plan. If one of our business support one-off solutions is not on the list, don't worry, we can still offer you assistance with a skilled, UK based virtual assistant specialised in the area of expertise you require. Check out our one-off packages below.

Automation Set-Up

Need a welcome email sequence building or a "if this happens, do this" series of commands? No problem! One of our awesome tech VAs can help. We offer a 2 hour session to work on whatever automations you need. We advise you to write out what it is you want to achieve, or the solution you are looking for, to save as much time as possible, and maximise how much time a tech VA can focus on your project. We'll aim to complete as many automation/workflows as you require in those two hours but if we don't finish them all, simply top up your account using our pay as you option, to add more hours on as and when you need them. We have tech VAs that specialise in Zapier, and a multitude of CRM systems including Active Campaign, Go High Level, FEA Create, Hubspot, Capsule and more. The cost for Automation Set-Up is just £90. You can either book a call to discuss your requirements in more detail, or buy that time now and we'll contact you to get you set up with a tech VA who can get started within 24-48 hours.

BOOK A CALL

LEARN MORE ABOUT AUTOMATION SET-UP SUPPORT

Inbox Clean-Up

Is your email inbox getting you down? Do you find yourself avoiding it? Included in our Inbox Clean-Up package is a free audit of your inbox in order to produce agreed suggestions for improvement which includes creating/organising labels & folders, moving emails that need to be kept into relevant labels/folders and unsubscribing from agreed spam as well as creating rules which should leave you with an organised system. No work will take place until you are happy with the agreed suggestions. This costs just £60 however, if you have more than 2,000 emails that need to be organised, time will be limited to 2 hours. Once the time is up, you will need to add additional hours to your account at our pay as you go rate, to complete any outstanding work. Book a call to secure your inbox clean-up wizard or buy your time right now and we can get started within 24-48 hours!

BOOK A CALL

MORE ABOUT INBOX CLEAN-UP SUPPORT

CRM Migration/Course and Membership Configuration

If you're switching from one CRM system to another, but don't know where to start or don't have the time to do it, one of our tech VAs can definitely help. Highly skilled in CRM automation, management, set-up and maintenance, a tech VA can migrate your CRM from one system to another, ensuring fields are accurately mapped, and no contacts are lost. If instead, you require someone to build out a course or membership, as long as you have all the videos, downloads and materials available, we can get this set-up for you too. This costs £200 and we can get started within 48 hours. Simply book a call to discuss your requirements in more detail.

BOOK A CALL

CRM MIGRATION DETAILS

COURSE/MEMBERSHIP SETUP

Website Tidy-Up

You might already know exactly what it is you need help with, whether it's making edits or improvements to your website, adding images, links or pages, or ensuring your website is SEO friendly and optimised for mobile and tablet use. But we also offer a free audit of your website to make suggestions for improvements which includes overall appearance, content ideas, missing keywords and checking for accessibility issues. Our website tidy-up service utilises the skills of an experienced tech VA, skilled in SEO and website building. This is a perfect support solution if you're time poor or not very tech savvy, but can't afford the service of a web developer. To get started use the button below to submit your requirements and we'll take a look at your website. We'll send you your free audit with any additions to issues you have already outlined, and you can either agree to include those suggestions (at no extra cost) or work on only the tasks you have planned. This service costs £75.

WEBSITE TIDY-UP DETAILS

Contact Us

Building 15, Unit 1.2 | Cromford Mill | Mill Lane | Cromford | Derbyshire | DE4 3RQ

L.T. VA Services Ltd is a company registered in England and Wales with company number 13629800