Flexible & Budget Friendly

Global Support

UK Based Remote Assistants

One-off Support Available

VA Business Support From £150 pm

We provide flexible and affordable price plans for businesses of every type and size. You can choose from one Virtual Assistant, or add more, without paying extra. Simply pay for your time, and mix and match your support if you want to.

Simply Admin

From £150/Month

Emails, invoices and more

Document creation

Diary and calendar management

Admin + Tech

From £225/Month

Most Popular

CRM, Automation, websites

Ideal for business coaches

Software troubleshooting

System set-up & maintenance

Admin + Marketing

From £225/Month

Social media management

Ad campaigns

PR Support

Admin + HR

From £200/Month

Fully qualified HR VAs

Policies & procedures

Employee management

Talk to us about your business support needs

Need something more bespoke? Reach out to one of our friendly account managers to understand more about our services and how they can be tailored to suit your exact requirements.

Book Appointment Now

Account Managers

30 Minute Enquiry Call

30 Mins
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Prefer Pay As You Go or One-Off/Project Support?

It's time to stop doing it all yourself. You simply can't be the marketing manager, bookkeeper, or social media expert and wear all the other hats you're expected to wear when running a business. By delegating to one of our amazing Virtual Assistants, you will get back the time you need to be the beating heart of your business once more.

Simply Admin

From £150/Month

Emails, invoices and more

Document creation

Diary and calendar management

Admin + Tech

From £225/Month

Most Popular

CRM, Automation, websites

Ideal for business coaches

Software troubleshooting

System set-up & maintenance

Admin + Marketing

From £225/Month

Social media management

Ad campaigns

PR Support

Frequently Asked Questions

We've been asked it all before...

What happens if I want to cancel my support plan?

You can cancel your support plan at any time however, we advise that you let us know in advance that you would like to cancel before your next reset date. Your reset date is the date you originally started your plan and will be the same date your payment is taken every month. We will cancel your plan and you can use your time until then. Any time left over or already banked, rolls over for up to one month. There are no additional charges involved with canceling your plan. You can cancel your plan by opening the relevant support ticket or contacting your account manager. 

What are the benefits of pausing my support plan?

Pausing your plan is a great idea if you have rolled-over time that you would like to use up. Whilst your plan is on pause, you won't be charged anything. We will contact you to check if you want to restart your plan, once your rolled-over time has been used. Pausing your plan rather than canceling it makes it easier as you don't have to set everything up from scratch again. We can pick up where we left off with no delay. You may also want to consider pausing your plan if your cash flow forecast isn't looking good or your business is going through a difficult time, but you will want to resume services at some point in the future. By pausing your plan we can keep in touch with you and simply restart without you having to sign up, once you're ready to get going again. Paused plans are cancelled after 3 months. To pause your plan open the relevant support ticket or speak to your account manager. 

What if I want my VA to do something they do not know how to do?

If you ask your VA to perform a task or undertake a project that they cannot do, simply open a new enquiry ticket or contact your account manager and we'll match you with a VA who has the right skills or time. This VA will not usually replace your current assistant unless you want us to do that, but instead, they will split some of the time with your current assistant to complete the necessary work. 

What happens if I sign up for a support plan without booking a call?

Not everyone wants to speak on the phone and that's fine! If you know you need support and simply want to dive straight in, you can book your ideal support plan without having to book a call first. We will contact you via email to find out more about your specific needs, and then give you the option to view 3 profiles of assistants we have identified as a good match, or, we can match you to a VA ourselves. Your VA will then contact you to get all the necessary information they need to get started, and it's as simple as that! 

Who pays for phone calls, subscriptions and licenses?

If tasks you provide need licenses, specialist software, subscriptions, or similar, these may need to be purchased by you. If you require phone calls to be made, you will need to provide us with a Skype account or similar VoIP system. Alternatively, you can add on a monthly telephone answering service, which gives your VA 500 minutes per month to make calls for you. This is an additional £28 per month. VAs should never have to incur costs to work with you. However, it's always worth asking your VA if they already have a subscription service to something you need or were considering signing up for. If VAs have them already, they usually won't mind using their current subscription. 

How do you keep all of my data secure?

Our Virtual Assistants are associates, which means they work as freelancers, not as employees. All associates MUST provide valid insurance to work with us. We also ask them to only use secure password managers to store client information and, to work in the cloud as much as possible, rather than storing information on desktops. How much of that they can do, comes down to how you as a client, shares information with them. We always recommend that our clients use password managers and insist that their assistants do too, we highly recommend 1Password. We are also ICO registered as are our VAs. You can see our certificate by clicking the link in the footer. We are happy to sign NDAs if required and you can request your assistant to sign any additional policies you feel necessary. Our VAs are also offered regular cyber security training, and we work alongside an AI policy to ensure your data is never uploaded via Long Language Models such as ChatGPT.

What happens if I don't use all of my time?

We try to be as flexible as possible, therefore, we allow our clients to roll over their time for up to 1 month. You have access to a bespoke time portal where you can track your banked time. you can also pause your plan until your rolled over time is used up. There aren't many VA agencies that will do that!

Contact Us

01332 460057

Building 15, Unit 1.2 | Cromford Mill | Mill Lane | Cromford | Derbyshire | DE4 3RQ