Ad-Hoc Business Support
Flexible Ad-Hoc Support for businesses on a budget: Choose our 'Pay As You Go' packages or One-Off solutions tailored to tackle common business challenges. Efficient, customised and affordable assistance for your unique needs.
Pay As You Go
Our pay as you go option allows you to pick as many hours you need, without having to pay for a monthly subscription. Working with a virtual assistant using pay as you go hours is ideal if you need ad hoc business support, are on a budget, or need less hours than our basic support plan of 5 hours per month. At £60 per hour, pay as you go business support is a cost effective solution so that you can achieve more at a time and budget to suit you and your business needs. If you run out of time, simply top up! Any unused time remains on your account until used.
How It Works
You can either click on the button in the menu to book a call to discuss your requirements first, or go ahead and purchase your pay as you go hours. Once you do that, we'll contact you to find out more about the support you need, and then match you with a VA with the right skills. They can get started within 24-48 hours.
Struggling to gauge how much virtual assistance you might need? Don't worry, we're here to help. Simply schedule a quick chat with us. Our role isn't to sell or pressure you into a plan that doesn't fit your needs – far from it. Instead, we're here to listen and understand. We'll provide an honest assessment of the monthly hours we believe you might require, even if it's minimal. Our philosophy encourages taking small, manageable steps rather than jumping headlong into potential chaos. So why wait? Schedule a call to discover your ideal business support plan. Don't put it off another day.
Simply Admin
From £360/Month
Emails, invoices and more
Document creation
Diary and calendar management
Admin + Tech
From £550/Month
Most Popular
CRM, Automation, websites
Ideal for business coaches
Software troubleshooting
System set-up & maintenance
Admin + Marketing
From £550/Month
Limited social media management
Marketing strategy
Ad campaigns
PR Support
Frequently Asked Questions
We've been asked it all before...
What happens if I want to cancel my support plan?
You can cancel your support plan at any time however, we advise that you let us know in advance that you would like to cancel before your next reset date. Your reset date is the date you originally started your plan and will be the same date your payment is taken every month. We will cancel your plan and you can use your time until then. Any time left over or already banked, rolls over for up to one month. There are no additional charges involved with canceling your plan. You can cancel your plan by contacting your account manager.
What are the benefits of pausing my support plan?
Pausing your plan is a great idea if you have rolled-over time that you would like to use up. Whilst your plan is on pause, you won't be charged anything. We will contact you to check if you want to restart your plan, once your rolled-over time has been used. Pausing your plan rather than canceling it makes it easier as you don't have to set everything up from scratch again. We can pick up where we left off with no delay. You may also want to consider pausing your plan if your cash flow forecast isn't looking good or your business is going through a difficult time, but you will want to resume services at some point in the future. By pausing your plan we can keep in touch with you and simply restart without you having to sign up, once you're ready to get going again. Paused plans are cancelled after 1 month.
What if I want my VA to do something they do not know how to do?
If you ask your VA to perform a task or undertake a project that they cannot do, simply open a new enquiry ticket or contact your account manager and we'll match you with a VA who has the right skills or time. This VA will not usually replace your current assistant unless you want us to do that, but instead, they will split some of the time with your current assistant to complete the necessary work.
What happens if I sign up for a support plan without booking a call?
Not everyone wants to speak on the phone and that's fine! If you know you need support and simply want to dive straight in, you can book your ideal support plan without having to book a call first. We will contact you via email to find out more about your specific needs, and then give you the option to view 3 profiles of assistants we have identified as a good match, or, we can match you to a VA ourselves. Your VA will then contact you to get all the necessary information they need to get started, and it's as simple as that!
Who pays for phone calls, subscriptions and licenses?
If tasks you provide need licenses, specialist software, subscriptions, or similar, these may need to be purchased by you. If you require phone calls to be made, you will need to provide us with a Skype account or similar VoIP system. VAs should never have to incur costs to work with you. However, it's always worth asking your VA if they already have a subscription service to something you need or were considering signing up for. If VAs have them already, they usually won't mind using their current subscription.
How do you keep all of my data secure?
Our Virtual Assistants are associates, which means they work as freelancers, not as employees. All associates MUST provide valid insurance to work with us. We also ask them to only use secure password managers to store client information and, to work in the cloud as much as possible, rather than storing information on desktops. How much of that they can do, comes down to how you as a client, shares information with them. We always recommend that our clients use password managers and insist that their assistants do too, we highly recommend 1Password. We are also ICO registered as are our VAs. You can see our certificate by clicking the link in the footer. We are happy to sign NDAs if required and you can request your assistant to sign any additional policies you feel necessary. Our VAs are also offered regular cyber security training, and we work alongside an AI policy to ensure your data is never uploaded via Long Language Models such as ChatGPT.
What happens if I don't use all of my time?
We'll work with you to ensure all of your time is used each month. Unfortunately we do not roll time over.
Contact Us
10a Dig Street | | Ashbourne, Derbyshire | DE6 1GF
L.T. VA Services Ltd is a company is a trading name of L.T. Business Management Ltd registered in England and Wales with company number 13629800
