What would you do with more time?
Upgrade, downgrade, or cancel at any time.
Pay-as-you-go available
Roll over unused hours
Support plans from £150 per month
Admin, marketing, social media, tech, HR, project management, minutes and more
UK-based virtual assistants
No long term contracts
More time for bedtime stories, extra snuggles, the school run, after school activities, spontaneous day trips and time off during school holidays
More time to network, work on your business growth, putting yourself where you're needed most, and nurturing your customers. Utilising automation to streamline your processes and remove manual tasks.
More time for lunch dates, gym sessions during the day, extra time in bed and working less hours so you can have more fun
The first step is always in booking a call with us so that we can understand more about the type of support you need, and better direct you on things like how many hours you might need and how much it's going to cost. The process is really quite simple, you book a call, tell us your problem, we listen, then together agree on the best support plan.
If the support you need is ongoing admin, you will be matched with a Simply Admin support VA. If you require ongoing automation, tech, or marketing support, you will be placed with a tech VA.
Once you're matched, you will pay your subscription or one-off support plan, and work begins! It's really that simple. And with L.T. VA Services, you can pause, cancel, downgrade and upgrade your plan anytime you like. If that wasn't flexible enough, you can also roll over unused time for up to one month!
Account Manager
Administrative Assistant
Administrative Specialist
Auditing Clerk
Bookkeeper
Business Development Manager
Content Creator
Content Marketing Manager
Copywriter
Customer Care Associate
Customer Service Manager
Data Entry Clerk
Digital Marketing Assistant
Ecommerce Support
Editor/Proofreader
Events Coordinator
Executive Assistant
Filing Clerk
Help Desk
HR
Invoicing Manager
Market Researcher
Office Manager
Personal Assistant
Project Manager
Public Relations
Quality Control Specialist
Receptionist
Researcher
Secretary
Social Media Marketing Assistant
Transcriber
Travel Planner
Website Development Support
1 Extra hour for playing with your kids
30 Minutes to exercise or do something for you
1 Hour to catch up with an old friend for lunch
1 Hour to spend on that project you never have time for
30 minutes to sort out your inbox
1 Hour to spend on business growth
Emails, invoices and more
Document creation
Diary and calendar management
CRM, Automation, websites
Ideal for business coaches
Software troubleshooting
System set-up & maintenance
Limited social media management
Marketing strategy
Ad campaigns
PR Support
Full social media support
Content creation
Graphic design
Scheduling & Engagement
We've been asked it all before...
You can cancel your support plan at any time however, we advise that you let us know in advance that you would like to cancel before your next reset date. Your reset date is the date you originally started your plan and will be the same date your payment is taken every month. We will cancel your plan and you can use your time until then. Any time left over or already banked, rolls over for up to one month. There are no additional charges involved with canceling your plan. You can cancel your plan by opening the relevant support ticket or contacting your account manager.
Pausing your plan is a great idea if you have rolled-over time that you would like to use up. Whilst your plan is on pause, you won't be charged anything. We will contact you to check if you want to restart your plan, once your rolled-over time has been used. Pausing your plan rather than canceling it makes it easier as you don't have to set everything up from scratch again. We can pick up where we left off with no delay. You may also want to consider pausing your plan if your cash flow forecast isn't looking good or your business is going through a difficult time, but you will want to resume services at some point in the future. By pausing your plan we can keep in touch with you and simply restart without you having to sign up, once you're ready to get going again. Paused plans are cancelled after 3 months. To pause your plan open the relevant support ticket or speak to your account manager.
If you ask your VA to perform a task or undertake a project that they cannot do, simply open a new enquiry ticket or contact your account manager and we'll match you with a VA who has the right skills or time. This VA will not usually replace your current assistant unless you want us to do that, but instead, they will split some of the time with your current assistant to complete the necessary work.
Not everyone wants to speak on the phone and that's fine! If you know you need support and simply want to dive straight in, you can book your ideal support plan without having to book a call first. We will contact you via email to find out more about your specific needs, and then give you the option to view 3 profiles of assistants we have identified as a good match, or, we can match you to a VA ourselves. Your VA will then contact you to get all the necessary information they need to get started, and it's as simple as that!
If tasks you provide need licenses, specialist software, subscriptions, or similar, these may need to be purchased by you. If you require phone calls to be made, you will need to provide us with a Skype account or similar VoIP system. VAs should never have to incur costs to work with you. However, it's always worth asking your VA if they already have a subscription service to something you need or were considering signing up for. If VAs have them already, they usually won't mind using their current subscription.
Our Virtual Assistants are associates, which means they work as freelancers, not as employees. All associates MUST provide valid insurance to work with us. We also ask them to only use secure password managers to store client information and, to work in the cloud as much as possible, rather than storing information on desktops. How much of that they can do, comes down to how you as a client, shares information with them. We always recommend that our clients use password managers and insist that their assistants do too, we highly recommend 1Password. We are also ICO registered as are our VAs. You can see our certificate by clicking the link in the footer. We are happy to sign NDAs if required and you can request your assistant to sign any additional policies you feel necessary. Our VAs are also offered regular cyber security training, and we work alongside an AI policy to ensure your data is never uploaded via Long Language Models such as ChatGPT.
We try to be as flexible as possible, therefore, we allow our clients to roll over their time for up to 1 month. You have access to a bespoke time portal where you can track your banked time. you can also pause your plan until your rolled over time is used up. There aren't many VA agencies that will do that!
Building 15, Unit 1.2 | Cromford Mill | Mill Lane | Cromford | Derbyshire | DE4 3RQ
L.T. VA Services Ltd is a company registered in England and Wales with company number 13629800